Privacy Policy

1. Who we are

Patty Pals sells reusable, colour-changing potty training stickers online. We are the controller of the personal data described in this policy. Questions? Email info@tca.hk.com.

2. Data we collect

• Order data: name, email, shipping and billing address, phone number (if provided), items ordered.
• Payment data: processed by our payment providers. We never see or store your full card number.
• Support data: messages you send us and our replies.
• Usage data: device type, browser, pages viewed and approximate location, collected through cookies.

3. Why we use it

To process and ship your order, handle returns and refunds, answer support requests, prevent fraud, meet accounting and tax obligations, and, only with your consent, to send you occasional product emails. Our legal bases are contract performance, legal obligation, legitimate interest and consent.

4. Who we share it with

We share only what is needed with our e-commerce and checkout platform, payment providers, shipping carriers, email and support tools, and analytics providers. They act as processors under contract and may not use your data for their own purposes. Where data is transferred outside your country, we rely on appropriate safeguards such as standard contractual clauses.

5. Cookies

Essential cookies keep your cart and checkout working. Optional analytics cookies help us understand what parents find useful. You can clear or block cookies in your browser at any time; essential cookies are required for the shop to function.

6. How long we keep it

Order and invoice records are kept for as long as tax law requires (typically up to 10 years). Support messages are kept up to 3 years. Marketing contacts are removed as soon as you unsubscribe.

7. Your rights

You can request access, correction, deletion, restriction, a copy of your data, or object to processing. You can withdraw consent for marketing at any time. Email us and we will respond within one month. You may also complain to your local data protection authority.

8. Children

Our products are for children, but our shop is intended for adults. We do not knowingly collect personal data from children.

9. Changes

If we update this policy we will change the date above and, for significant changes, let customers know by email.